Privacy Policy

1. Who We Are

PrimeFXSignal (“we”, “us”, “our”) is a trading signal service operated from the UK. We are committed to protecting your privacy and handling your personal information securely and transparently.

2. Data We Collect

We may collect the following personal data:

• Name, email address, phone number, contact details
• Account and subscription data
• Payment details (handled via secure third-party providers; no card data stored by us)
• Technical data such as IP address, device information, browser type, and pages visited
• Communications and support requests
• Usage data (website interactions, cookies, etc.)

We collect this information when you browse our site, create an account, purchase a subscription, contact us, or engage with our community or Telegram.

3. How We Use Your Data

We use your data to:

• Deliver trading signals, updates, and newsletters
• Manage your account and subscriptions
• Provide customer support and respond to enquiries
• Improve our services, security, and website performance
• Send marketing or educational materials (you can unsubscribe anytime)
• Meet legal, compliance, and regulatory requirements

Our legal bases are: contract (to deliver services), legitimate interests (business, security improvement), compliance, and consent (for marketing/cookies).

4. Cookies & Tracking

PrimeFXSignal uses cookies and similar technologies to provide site functionality, remember your preferences, and analyze traffic. You can adjust your browser settings to control cookies; restricting cookies might affect site features. See our Cookie Policy for details.

5. Sharing Your Data

We do not sell your personal data.

Your data may be processed by:

• Third-party providers (website hosting, payment processing, analytics, email delivery)
• Regulators and authorities, where required by law

Some providers store/process data outside the UK/EEA; we use all necessary safeguards for cross-border data protection.

6. Data Security & Retention

We use strong technical and organizational security measures: encrypted servers, access controls, secure transmission, regular monitoring.

We keep your personal data only as long as necessary to provide services, comply with legal or accounting requirements, after which it is securely deleted/anonymized.

7. Your Rights (under UK/EU GDPR)

You have rights including:

• Access your personal data
• Request correction, deletion, restriction, or objection to processing
• Request data portability
• Withdraw consent at any time (if applicable)

To exercise your rights or ask questions, email :
contact@primefxsignals.com
or use our website contact page.

If you are unhappy with our data handling, you can also complain to the UK Information Commissioner’s Office (ICO).

8. Children’s Data

Our services are not directed at children under 18; we do not knowingly collect data from children.

9. Changes to this Policy

We may update our privacy policy periodically. Changes will be posted here, with the latest revision date.

10. Contact Us

For privacy queries, contact Support